OUR SERVICES
International Collections
*We provide services to any Receivable Accounts located in México or South America. Our solutions include a complete range of services as shown below:

→ Billings preparations and mailing (for Mexico City and the State of Mexico we make the delivery to the customer offices)
→  Preparing, mailing and/or delivering of periodic statements
→  Monitoring of due dates and payment dates at our call center
→  Keeping off customer accounts and partial payments clarification
→ Analyses and solutions for any credit dispute (unidentified payments, pricing, taxes, duplicate billings, etc)
→Receivables accounts reports
Retail Collections
We offer our call center services to manage your retail collections in Mexico and South America.

Credit Services
 *If your customer is located in Mexico we provide you with the information needed to take a credit decision, always protecting your interests. Our information includes a complete report of the following:
→ Corporate compliance

→ Background revision

→ Assets and liability investigations

We check in several entities like local credit bureaus. We consult other suppliers’ experience, legal  cases etc. All this information is included in a complete report enriched with our professional analyses and suggestions.

Dispute Resolutions
* We have the experience to analyze, and solve disputes over accounts. Sometimes it could be as simple as providing the correct information and documentation. Other situations may involve a reconciliation over billings. In any case we offer procedures and the necessary knowhow to solve these issues.

Attorney Services
* We make the collection of past due accounts using the services of attorneys if necessary.

We utilize a national network of law firms for accounts located in Mexico and we use third-party recovery service for accounts located in South America.
     
       
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